What does deleting my account means?
Deleting your account means nullifying your registration with Floq Platform which simultaneously withdrawing your approval to our terms and conditions. Consequently, you will no longer be able to access, use, enjoy, or conducting any other activities with similar nature relating to Floq Platform.
What will I lose when I delete my account?
The Floq system will immediately process the account deletion request after the Customer clicks the "Confirm and Delete" button when the Customer requests account deletion through the Customer's Floq account. Account deletion may cause:
- Pending buy/sell orders in the market will be automatically cancelled;
- All pending crypto asset withdrawals will be cancelled;
- All pending Rupiah withdrawals will be cancelled;
- All API keys for the account will be deleted.
Customer can recover assets, withdraw funds, or complete pending transactions, starting within 30 (thirty) calendar days from entering the account deletion instruction on the Customer’s Floq Account by clicking the "Confirm and Delete" button.
Customers acknowledged that upon the deletion of account information, Floq will reserve the rights to remain maintain and keep the customer personal data for the period of until 5 years after the account deletion is effective, in which the procedure for data keeping will remain subject to prevailing laws and regulations. In any event, Floq may disclose the deleted personal data if required by law for law enforcement purposes.
Customer with this declares their agreement and understands all direct and indirect consequences that may arise from his actions in deleting the Account as stated above, whether done intentionally or unintentionally. All risks, consequences, and/or losses arising in connection with the deletion of the Account will entirely be the responsibility of the Customer personally, and release Floq from all forms of action and/or liability in any form whatsoever for all demands, claims, and/or compensation from the Customer or any party in connection with the deletion of the Customer's Account that has carried out.