For those of you who want to top up (deposit) Rupiah balance using the OVO digital wallet, the process is very easy and fast. Let's follow the step-by-step guide below:

Tap the Top Up button, then select the Indonesian Rupiah option
Choose OVO Method On the "Choose Top Up Method" page, select the OVO method
Enter Amount Type the amount of balance you want to add (for example Rp10,000) or select a quick amount available at the bottom of the screen.
After the amount is filled in, click the Continue button.
Check your transaction details again, from the initial amount, service fee deduction, to the total balance you will receive. If everything is correct, click Pay with OVO.
You will be immediately directed to the OVO security system. Enter your 6-digit OVO PIN correctly, then tap the PAY button.
Done! The screen will display the status "Top Up in Process". You can click OK to return to the main menu, or select View History to monitor the status of your deposit.

Practical Way to Bind and Unbind OVO Account on FLOQ

Open the FLOQ app. On the main page, tap the "Top Up" icon
Then Select Balance Type On the pop-up menu that appears below, choose "Indonesian Rupiah"
On the 'Choose Top Up Method' page, under the E-Wallet section, select OVO, and tap the Activate button.
Agree to the Terms & Conditions and Make sure the phone number displayed matches your OVO number. Don't forget to Check the box to agree to the Terms & Conditions, then tap Link Account.

(Note: If the phone number is incorrect, you can directly request a change by clicking the "My phone number in OVO is Different" button)
Enter OVO PIN: The screen will be directed to OVO. Enter your OVO PIN to confirm. Done! Your OVO account is now linked.

How to Unbind OVO Account

If you want to change your number or unlink, this process is done directly from the OVO app, not from FLOQ:

Open your OVO app. On the main page, tap the Profile menu at the bottom right corner.
Scroll down slightly to the 'Account' section, then select the Connected Apps menu.
Find FLOQ KMK from the list of apps, then tap the Unlink button.
Confirm Unlinking When the confirmation pop-up appears, tap Unlink again. Done! Your OVO account has been successfully unlinked from FLOQ.

FAQ

How do I link my OVO account to the FLOQ app?

Make sure the phone number shown in the app matches the number registered on your OVO account. Read and check the box to agree to the Terms & Conditions, then tap the Link Account button.

What happens if I change my phone number in the FLOQ app?

Please note that if you change your phone number in the FLOQ app profile, your OVO account link will automatically be disconnected (unbind). You will need to link your OVO account again with the new number.

Why did my OVO transaction on FLOQ fail?

One common cause of transaction failure is insufficient balance. Always make sure your OVO balance is available and sufficient for the transaction amount before making payments through the FLOQ app.