Passkey is a security method that allows users to log in and verify using built-in device security features, such as fingerprint, Face ID, or device lock screen pattern.
With Passkey, users do not need to enter a password every time they verify. The system uses authentication securely stored on the device to help protect the account from unauthorized access.
Benefits of Passkey
Provides an additional layer of security for your account.
Simplifies the login process without needing to remember passwords.
Reduces the risk of password theft and phishing attacks.
Utilizes verified built-in device security features.
Safer and more convenient login when using Floq.
To use the Passkey feature on Floq, your device must meet the following minimum requirements:
Operating System | Minimum Version |
|---|---|
iOS | iOS 16 or later |
Android | Android 9 or later |
Important Information
Passkey can only be used on registered devices.
Use the latest version of the FLOQ app.
If your device is replaced or reset, you need to register your Passkey again.
Do not give device access to others to keep your account secure.
FAQ
What is a Passkey?
A Passkey is a digital login credential securely stored on your device or password manager.
When logging in using a Passkey, the device will request identity verification using available security methods, such as:
- Fingerprint
- Face ID
- Device PIN
- Device Pattern
Passkeys are designed to help protect your account from password theft and phishing attacks.
Is a Passkey the same as biometrics?
No.
Biometrics like fingerprint or Face ID are one of the methods used to verify identity when using a Passkey.
Meanwhile, a Passkey is a login credential securely stored on your device or password manager.
Benefits of Using Passkey
- Faster login without needing to enter a password.
- Better account security because verification is done through your device.
- Reduces the risk of password theft and phishing.
- Can be used on multiple devices you own.
What is the minimum device version to use Passkey?
To use Passkey on Floq, your device must meet the following minimum versions:
- iOS 16 or later
- Android 9 (API Level 28) or later
If your device version is below these minimums, the Passkey feature will not be available or usable.
Do I need to complete KYC before registering a Passkey?
No.
You can register and use a Passkey without completing the KYC process first.
However, some features on Floq still require KYC verification before use.
I log in using SSO (Apple ID & Google Account). Can I register a Passkey?
Yes.
However, you need to create a password first before registering a Passkey.
Once the password is successfully created, you can proceed to register a Passkey through the account security menu.
Can I add more than one Passkey?
Yes.
You can add more than one Passkey, for example, on other devices you own.
This helps ensure you still have account access if your primary device is lost, damaged, or replaced.
Is my fingerprint or face data shared with Floq?
No.
Biometric data such as fingerprints and face information remain stored on your device and are not shared with Floq.
Floq only receives confirmation that the Passkey verification process was successful.
I got a new phone. Can I still use my Passkey?
Yes, depending on whether your Passkey is synchronized to the new device through your password manager service.
If the Passkey is not available on the new device, log in using other available methods first, then register a new Passkey on that device.